Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by VentSandCarpets, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

VentSandCarpets provides professional cleaning services including but not limited to carpet cleaning, vent cleaning, upholstery cleaning, and related services. The specific services available may vary by location.

3. Scheduling and Appointments

• All appointments must be scheduled in advance
• 24-hour notice is required for cancellations
• Late cancellations may incur a fee
• We reserve the right to reschedule due to weather or unforeseen circumstances

4. Pricing and Payment

• Prices are subject to change without notice
• Payment is required at the time of service
• We accept major credit cards, cash, and approved checks
• Additional charges may apply for special circumstances

5. Service Guarantee

We stand behind our work with a 100% satisfaction guarantee. If you're not completely satisfied with our service, we'll return to address any concerns within 48 hours at no additional cost.

6. Property Access and Preparation

• Customers must provide clear access to all areas requiring service
• Remove valuable and fragile items before service
• Inform technicians of any special conditions or concerns
• Ensure proper ventilation during service

7. Liability

While we take utmost care in providing our services, VentSandCarpets is not liable for:

• Pre-existing damage or conditions
• Normal wear and tear
• Damage due to incorrect information provided
• Acts of nature or circumstances beyond our control

8. Privacy Policy

We respect your privacy and protect your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

9. Service Areas

Our services are available in specific areas within:

• Los Angeles, California
• Austin, Texas
• San Francisco Bay Area, California

10. Modifications to Terms

VentSandCarpets reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.